FAQs

Why is my payment card being rejected?

Ensure that the payment card you are using has been configured to allow international orders.

How do I place an order

All our elements of a design are priced individually.  Choose your preferred elements or the full outfit, select your size and proceed to checkout.  

How long will it take to receive my order

We will deliver to you within 14 work days of receiving the order.  

Can I request customised sizing

Our sizing options cater to a diverse range of body types, ranging from XS to 3XL. To enhance the fit, you can specify additional sizing details such as tall, petite, or curve during the checkout process. While we don't offer individual customisation as a standard feature, we do provide a customisation service for a fee. Prior to making a purchase, we recommend consulting our sizing chart and reaching out to us for any inquiries you may have.

What is the returns policy

We will only accept returns if the product has arrived damaged or if an incorrect order was sent.  For full details, see our returns policy

Are returns free?

Where a return request is accepted, Milakeh will send a fully paid returns shipping label.

Will I have to pay duty and taxes if outside of India

For UK shipments, price at checkout is inclusive of duties and taxes.  Milakeh will ship direct to your door.

For Rest of the World, you will need to check with country specific customs for rates. Depending on the country, payment may be required to release your parcel from customs.

Can I cancel my order after I've placed it

Once you have placed an order, if you have a change of heart, please make sure to get in touch with us through info@miliakeh.com within 24 hours. Regrettably, we are unable to cancel orders beyond this timeframe.